your Account

Set up a new account

If you're new to the island or moving into a property, we'll get you set up as quickly as possible.

Getting started

What happens when you set up an account

To open an electricity account, get in touch with our team. We'll ask you for a few details about the property and talk you through the tariff options so you're on the right one from the start.

You'll also need to arrange a security deposit before your supply is connected. For domestic accounts this is £500; for business accounts the minimum is £1,500.

Once everything is in place, we'll confirm your account details and let you know what to expect next.

If you're taking over a property from someone else, please let us know as soon as possible so we can arrange a meter reading on the changeover date.

Bank details

NAME: Alderney Electricity Ltd
ACC: 74421743
SORT: 60-09-20
REF: YOUR NAME
(this account is for deposits only and not to be used for bill payments)

Name

This field is for validation purposes and should be left unchanged.

Bill payer's name(Required)

Address(Required)

Street Address Address Line 2 Post Code

Phone number(Required)

Main contact telephone number

Email address(Required)

Main email address for invoices and correspondence

Description of premises

Owner of property or tenant

Date of takeover

Photographic ID

Upload a picture of your ID. Alternatively, you can bring it to the office.

Max. file size: 10 MB.

Additional comments

Signature(Required)

Get in touch

We'll help you get started

If you have any questions about setting up an account, please get in touch. Our team is always happy to talk you through the process.